OK, now you are ready to start!

The plot is thickening. You will be hosting your neighbors to learn about the program. This guide will provide you with everything you need to conduct a successful meeting at which many of the people attending decide to participate in the program. Enjoy the opportunity!

The Cool Block information meeting serves to onboard people to the program so they know what it is and what is expected of them as a participant. Those who choose to participate will then come to the following team-building meeting prepared to fully engage.

Note: If someone is interested but cannot attend, include them in the followup email that you send.

Introduction to this Meeting

What allows this meeting to be successful is the synergy among the various elements.

The program’s benefits are fleshed out so people see the practical value for them and their households to participate. A human connection is made among neighbors based on the authenticity and depth of the sharing that takes place. Neighbors experience the group process so they see the care and thought that goes into a meeting design. And they get to meet the actual people who will be taking the journey with them.

While the primary purpose of the meeting is to gather a team on your block or in your building, an important secondary purpose is the building of social capital. Neighbors are getting to know one another and purposefully exploring how to make the neighborhood a better place to live. Even if some people decide not to join the team at this time, a foundation is being laid for greater neighborliness.

 

Pre-Meeting Preparation

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Scheduling the Meeting

The best time to host the information meeting tends to be a weekday evening from 7 to 9 pm. For students, Sunday afternoons can be a good time. The team can then decide if there is a more convenient time for hosting the subsequent meetings.

Beginning and Ending Times

Start no more than a few minutes late. If you know some people will be coming late, say so in your introduction. As a sign of respect for people’s schedules, be sure you end at the scheduled time unless the whole group agrees to extend the meeting.

Refreshments

There will be some time at the beginning of the meeting for socializing. While it may seem obvious, it is important to serve (if in-person) or encourage (if over zoom) light refreshments.

  • This increases the experience of neighborliness.
  • It is also an interesting phenomenon of human nature how such social niceties strengthen our bonding with others.
  • In future meetings the group can decide if they wish to meet a little earlier for a potluck meal.

Room Setup

If meeting in person:

  • Arrange the room in a U shape.
  • This allows people to see one another and increases the sense of intimacy. It also makes it easier for others to see you.

If meeting over zoom:

  • Manage the view in a way that maximizes neighbors' ability to see one another.
  • Note that you may need to "share screen" at times, to show a video or make a demonstration, per the script. Stop screen share when you do not need it.

Attendance

If in-person:

  • Create a sign-in sheet with room for the person’s name, address, e-mail, and phone number.

If meeting over zoom:

  • Consider creating a shared online document, such as a google doc, where people can share this information.
  • Alternatively, ask participants to share their address and email in the chat window, and save that data before ending the meeting.

Name Tags

Unless everyone already knows one another by name, provide name tags so people can immediately begin to connect. It is so much more gracious and neighborly to address someone by his or her first name. 

Timing

Each element in the meeting agenda has an approximate time associated with it. It is rare that any meeting element will go for exactly that amount of time, so use it as a guideline. If one meeting element runs longer, you will need to make up the time by shortening another.

Prepare the Welcome and Purpose

  • Prepare to speak about why you volunteered to initiate this program on your block or in your building.

    The “why” is important as it allows others to know what motivated you to dedicate your time to this endeavor. As you prepare, take time to think about all the reasons - both personal and pragmatic - you are doing this. Along with the inspiration it provides, it also models for others how to reach for a similar level of depth in what motivates them.

  • If you have the technical capability, arrange to show this video at the meeting: Cool Block - a Deeper Dive. 

    If you wish to display the video on your flat screen TV, test to see if it streams well to your device; if it does not, you may wish to download the video for better performance.  Alternatively, simply display it on your laptop or tablet.  This video is also at the bottom of the homepage of the Coolblock.org website so people can watch it there on their own before or after the meeting. 

Prepare the Visioning Exercise

  • Ask yourself the "Visioning Exercise" questions, so that you can go into your meeting with a clear view of your own aspirations.
     
  • If meeting in-person, gather paper and pens to provide to everyone who will attend your meeting.

Send your Neighbors a Reminder / Preparation Message

Email your invitees 2-3 days before the meeting.  Send a message something like this:

Thank you for coming to the Cool Block Information Meeting! 

  • The meeting will be held at [address or zoom link] on [day] from [start time to end time].
     
  •  [If you will not be showing the video during your meeting, then also include this in your message:]
    Before you arrive, please watch this short video: Cool Block - A Deeper Dive.
     
  • [If you will be meeting over zoom, insert the following:]
    Ask yourself these "Visioning Exercise" questions before you arrive.  We will share some of our visions with each other when we meet!

    * What do you most love about our block and why?
    * In the event of a natural disaster, how would our block ideally respond and function? 
    * If our block were living more sustainably, what would it look like? 
    * How would your life improve if you could rely on/get help from your neighbors?

​Can't wait to see you there!

Practice

  • To get the full value from this script, take time to study it so you are fluent and understand what you are trying to achieve with each meeting element.
    • Each is designed to achieve a distinct outcome described in a commentary after the meeting element.
    • Feel free to say things in your own words so that it feels natural. 
  • So that you can answer questions about the program, read through the "About the Program" section of the website, and skim the action lists in each of the topics of the action plan tool.

Information Meeting Script - 90 minutes

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Recruit a note-taker

  • Ask for someone to take a few notes on interesting findings and outcomes of the meeting, especially any Vision sharings and logistical decisions.
  • You can then include these in your followup email communications.

1. Social Time - 10+ minutes

Time with neighbors to visit and buffer time for any latecomers. This allows the neighbor-to-neighbor connections to be made and starts building the foundation for the group to cohere.

2. Welcome and Purpose - 10 minutes

  • Introduce yourself and why you volunteered to initiate this program on your block or in your building.

    The “why” is important as it allows others to know what motivated you to dedicate your time to this endeavor. As you prepare, take time to think about all the reasons - both personal and pragmatic - you are doing this. Along with the inspiration it provides, it also models for others how to reach for a similar level of depth in what motivates them.

  • Thank everyone for coming and confirm that they have provided their address and contact information.
     
  • Explain that the purpose of this meeting is: 
    • To learn about the Cool Block program.
    • For those interested, to start a Cool Block team.

      This provides an immediate signal that the meeting has relevant outcomes and begins assuaging any concerns they may have about whether this will be a worthwhile investment of their time. 

  • If you have the technical capability, show the video Cool Block - A Deeper Dive.

    If you wish to display the video on your flat screen TV, test to see if it streams well to your device; if it does not, you may wish to download the video for better performance.  Alternatively, simply display it on your laptop or tablet.  This video is also on the bottom of the homepage of the Coolblock.org website so people may have watched it on their own before or after the meeting.

3. Review Agenda - 2 minutes

  • Review meeting agenda:
    1. Introductions.
    2. Visioning exercise.
    3. Learn how the Cool Block program works. 
    4. Questions and answers.
    5. Form a Cool Block team.

    Having a well-thought-out agenda allows people to begin developing trust in your skill as a meeting facilitator, and, as important, that the program they are being invited to join is likely also well conceived.

4.  Neighbors Introduce Themselves - 15 minutes

  • Invite neighbors to answer these four questions.
    1. What is your name?
    2. Where do you live?
    3. How long have you lived on the (or in the building)?
    4. What motivated you to attend the meeting?

    This seemingly innocuous part of the meeting is very important. This is the formal beginning of the relationship-building aspect of the program. Ultimately, it is the social connection that neighbors have with one another that motivates them to take the leap and participate in a neighborhood-based program.

5. Visioning Exercise - 15 minutes

Develop your Vision:

  • The Cool Block program is about place-making, community building and developing collaboration muscle with our neighbors. Doing a visioning exercise helps us understand what is achievable. It is designed to expand our imagination, stimulate our social creativity, and invent a possible future on our block.
     
  • If meeting in-person: (hand out paper and pens)
    I will ask you a series of four questions.  For each, take about a minute to write down your thoughts.

    If meeting over zoom:
    In the preparation email I hope you received, I asked you a series of four questions.
     

  • Here are the questions:
    * What do you most love about our block and why?
    * In the event of a natural disaster, how would our block ideally respond and function? 
    * If our block were living more sustainably, what would it look like? 
    * How would your life improve if you could rely on/get help from your neighbors?
     
    The purpose of this section is to inform, inspire, and empower people to participate in the program so that they can bring these extraordinary possibilities into their lives and their neighborhood.

Share your Insights:

  • Form pairs (only if in-person) -- You will have about two minutes each to share, and I will keep time and alert you to reverse roles.
     
  • Altogether -- Let's share some of our reflections for about five minutes. (Share your own vision to start. If there is a large group and you are running out of time, invite people to share more visions in the chat window; be sure to copy them before ending the meeting.)

    The goal here is to start building a new social norm about the choice they have to increase their quality of life.

6. How the Program Works - 5 minutes

The program structure has already been introduced in a video at the start of the meeting.  This section reviews the important elements of that program structure.

  • Meeting format: Once the team is formed, it meets eight times, every two weeks or so, over 4-6 months, and takes individual and collective actions. Some actions will be done in this time frame; others will require more time and extend into the future. There is an option to continue the program and expand it to other blocks.
     
  • Program Themes: These eight meetings are divided into five themes: becoming resilient, creating a low carbon life, practicing water stewardship, increasing the livability of the block, and creating a cool city. Some of these themes are household centric and some block centric.
     
  • Household-Centric Meetings: In the household-centric topic meetings, team members will choose the actions we each wish to take based on the options in that section of the program. We will then fill out our action plan and take action over the interval between meetings, or beyond if needed.
     
  • Block-Centric Meetings: In the block-centric topic meetings, the team will choose the actions we wish to take together based on the options in that section of the program. We will then form an action teams, divide up responsibilities, make a schedule and take action.
     
  • Topic Meeting Format: Each topic area has an action-planning tool for making a plan, taking action and reporting results. Each topic also has a topic-meeting guide for the Topic Leader.

    This careful review of the program specifics increases confidence and furthers the onboarding of each team member into the process and program at-large.

7. Questions and Answers - 10 minutes

  • Invite questions about the program and their participation. Draw out any concerns that individuals might have about participation.

    The biggest concern for people, if there is one, is that they do not have enough time. The basic time commitment is about 2.5 hours per week over 4-6 months, plus several hours to prepare to lead a topic meeting. Most people find they have this amount of discretionary time, and the quality-of-life improvement reported by participating households is significant.

    Sometimes you will discover that the person is traveling for much of the time that the program will take place. Ask if another member of the household can attend the meetings (assuming he or she is not living alone). If this is not possible, invite them to participate in block-level actions your team will take up in Topics 6 and 7.

8. Invite the Neighbors to Join the Cool Block Team - 10 minutes

  • Ask for a show of hands of neighbors who would like to participate in the program. Acknowledge those who raise their hands and draw out any concerns from those who didn’t.

    A simple technique is to raise your own hand to indicate the desired action as this provides a visual cue for others to follow.

    Most people will raise their hands. But some may not for various reasons. The issue holding them back from committing is often easily resolved. Often the group itself comes up with solutions to the issue and this conversation turns into a teambuilding exercise. The purpose here is not to cajole people to participate if they are not inclined to, but rather not to let them fall through the cracks for lack of reaching out. 

  • Tell those ready to form a team that you will meet right after the meeting to organize the logistics for the next meeting.
     
  • For those not wishing to participate at this time, let them know that they are welcome to participate in block-scale actions. If they need to check in with their spouses or roommates, let them know you will be reaching out in a few days to find out if they will participate. Invite both groups to stay and partake of refreshments.
     

9. Close Meeting - 3 minutes

  • Mention the neighborhood values that have been furthered to the benefit of everyone.
  • Congratulate the participants for their commitment to improving their quality of life and that of the neighborhood.
  • Thank everyone for coming!
  • Invite new team members to stick around for 10 minutes to make some logistical decisions together.

10. Post-Meeting Logistics for Team Formation

  • Set a date for the Team-Building Meeting.
    This can sometimes require a bit of give-and-take, which itself is an important skill to develop in building a place-based community.
  • Tell new team members that you will send them registration information before your Team-Building Meeting.
  • If anyone knows other neighbors they think might wish to join, ask them to share the followup email that you will send to everyone.

Send a Followup Email to Everyone

Send a follow-up email to all neighbors who attended the meeting or expressed interest
 

Hello Neighbor!

Thank you to everyone who came to the Cool Block Information Meeting and to everyone who wanted to come!

  • If you missed it, please watch the short video that we watched at the meeting: The Cool Block - A Deeper Dive.
     
  • Together, we thought about our highest visions for our block. The visions that were shared at the meeting include:
    * [Share selected visions] 
     
  • A Cool Block team is now forming on our block, and our Team-Building Meeting will be held on [date].
     
  • Other interesting things we discussed include:
    * [Share any notes that would be valuable to recap]

If you had to miss the meeting and would like to join the Cool Block team, let us know!  For all those on our new Cool Block team - see you again soon!

After sending, followup 1-1 with any new potential team members to confirm interest and invite into the team if appropriate.

Report your Experience!

Let us know how it went for you!
 

Why?

Your check-ins and reports empower your block, future block leaders, your city and the larger climate movement. They:

  • Help us help you.
  • Help us learn how it's going so we can improve the program for future block leaders.
  • Help your city see the interest level in the community so it is motivated to continue.
  • Help the climate movement see that people care enough to participate which gives it hope.

Thank you for doing your part! You make a difference!